Lean/Agile KPIs for Large Enterprise Systems (Part 2)

Continuing from the ‘Predictability” KPI from the last post

Reliability: Reliability means that changes in priority can be addressed quickly with minimal cost and quality. It’s common that teams don’t believe in ‘TDD’ or ‘Automation Pyramid’ and although the cost is high at initial phase but the overall reliability is great as the project progresses or for the releases.